Acne Or Acne Scars Bundle

1. Shipping Methods

We offer various shipping options to meet your needs. The available shipping methods will be presented at checkout and may include:

• Standard Shipping
• Express Shipping
• International Shipping (if applicable)

Shipping costs are calculated based on your location, the weight of the items in your order, and the selected shipping method.

2. Processing Time

All orders are processed within 6 business days of receiving your order confirmation. Orders are not shipped or delivered on weekends or holidays.

3. Delivery Times

Delivery times vary based on your location and the selected shipping method. Estimated delivery times are as follows:

• Standard Shipping:  5-7 business days
• Express Shipping:  2-3 business days
• International Shipping:  10-14 business days

Please note that these are estimated delivery times and may vary due to unforeseen circumstances, such as delays caused by the shipping carrier or weather conditions.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the shipping carrier’s website.

5. Lost or Damaged Orders

If your order is lost or damaged during transit, please contact us immediately at info@helderdermaceuticals.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

6. Customs and Duties (International Orders)

For international orders, you may be subject to customs fees, duties, and taxes upon delivery. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information.

7. Contact Information

If you have any questions about our Shipping & Delivery Policy or need assistance with your order, please contact us at:

• Email: info@helderdermaceuticals.com
• Website: helderdermaceuticals.com